Efficient and polite staff. Great transportation services. Perfect for a family stay. Quiet and comfortable ambiance. Beautifully decorated and clean

Couldn't find any faults at all

overall, it's easy base for exploring san juan teotihuacan attractions. free parking was provided to the guests. it was worth its 3 stars.

This place is perfect for exploring the area, with spacious rooms.

We had a wonderful stay in this hotel. The staff was very efficient, polite, and courteous. They were always ready to answer our questions, help us with transportation, and provide any information we needed. The hotel facilities were top-notch, and the whole place was very clean and well-decorated. The hotel is also close to the pyramids, so it was very convenient for us to navigate around. Lastly, the breakfast was very delicious, and we enjoyed it every morning. this hotel made our 10-year anniversary celebration unforgettable. We would definitely recommend this hotel to anyone, and we're planning to come back with our kids soon.

Liked everything.

Had an amazing New Year's stay at a hotel near the Teotihuacan pyramids! The staff was incredibly friendly and accommodating, offering helpful tips for navigating the area and serving up delicious food at the breakfast bar. The room was clean and comfortable, and I loved the eco-conscious approach of the hotel, with solar-powered hot water and organic cosmetic products. Plus, the location was perfect - close to the pyramids and with gorgeous mountain views.

The noise from passing trucks and cars on the nearby freeway did disturb my sleep a bit, but it wasn't a major issue since I was exhausted from exploring the pyramids all day. this was a wonderful stay and I would highly recommend it to others!

This hotel offers clean and comfortable rooms with excellent customer service. It is conveniently located close to the pyramids, and the staff is very knowledgeable with navigating the area. the facilities include a jacuzzi, TV, WiFi, and organic cosmetic products. the hotel provides extra blankets as necessary and uses solar power to heat the water. the staff is friendly and provides helpful tips about the area.

The hotel's position off the highway may result in some noise from passing traffic.

Room was big and clean. the staff members were helpful and informative about the nearby locations to explore. the hotel was situated in a good location which was convenient to access the nearby sites. the food at the restaurant was tasty and the prices were reasonable.

The area around the hotel felt unsafe and there was no security provided. the noise from the highway could be heard from the room which made it difficult to sleep.

I arrived at Hotel Teotihuacan late at night and was warmly welcomed by Alejandra, who spoke perfect English. Despite the kitchens closing, she went above and beyond to ensure I had food. The customer service was excellent, and the facilities were clean and comfortable. The only downside was the noise from the nearby freeway. I had a great experience and would recommend this hotel.